Terms of Use
Last Updated: July 1, 2026
Welcome to FreightPlaza.com (“Website”), owned and operated by FreightPlaza B.V.
By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please refrain from using the Website.
1. Company Information
This Website is operated by:
FreightPlaza B.V.
Tramweg 7a 1
3255 MB Oude-Tonge
The Netherlands
Phone: +31-113-405088
Email: info@freightplaza.com
2. Scope of these Terms
These Terms govern your access to and use of FreightPlaza.com, including:
- Website browsing
- User accounts
- Freight requests
- Carrier interactions
- Business listings
- Marketplace functionality
- Communication tools
- Any future online services provided by FreightPlaza
These Terms constitute a legally binding agreement between you and FreightPlaza B.V.
3. Eligibility
You may use this Website only if:
- You are at least 18 years old;
- You have legal capacity to enter into binding agreements;
- You comply with applicable local, national, and international laws.
If you use the Website on behalf of a company, you confirm that you have authority to bind that organization.
4. Nature of the Platform
FreightPlaza operates as an online freight and logistics platform that facilitates communication between businesses.
Unless expressly stated otherwise:
- FreightPlaza is not a transport company.
- FreightPlaza is not a freight forwarder.
- FreightPlaza does not own transport vehicles.
- FreightPlaza does not guarantee the performance of carriers, shippers, logistics providers, or other users.
Any transportation agreement exists solely between the contracting parties.
5. User Accounts
Certain services require registration.
You agree to:
- provide accurate information;
- keep your information updated;
- maintain confidentiality of login credentials;
- notify us immediately of unauthorized account access.
You remain responsible for all activities occurring under your account.
6. Acceptable Use
You agree not to:
- violate any law;
- upload illegal content;
- impersonate another person;
- provide false information;
- interfere with Website security;
- distribute malware;
- attempt unauthorized access;
- harvest user data;
- scrape or automate access without permission;
- upload harmful software;
- infringe intellectual property rights;
- use the Website for fraudulent activities.
FreightPlaza may suspend or terminate accounts violating these Terms.
7. User Content
Users may submit:
- company information;
- shipment details;
- pricing;
- communications;
- documents;
- reviews;
- other content.
You warrant that:
- you own or have rights to the content;
- it does not violate any law;
- it does not infringe third-party rights;
- it is accurate.
You retain ownership of your content.
You grant FreightPlaza a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and process such content solely for operating and improving the Website.
8. Marketplace Disclaimer
FreightPlaza does not guarantee:
- transport availability;
- pricing;
- delivery times;
- quality of services;
- business legitimacy;
- payment capability;
- carrier licensing;
- shipment completion.
Users must independently verify all business partners before entering into agreements.
9. Intellectual Property
Unless otherwise stated, all Website content including:
- software
- databases
- graphics
- design
- logos
- trademarks
- icons
- text
- source code
- layout
belongs to FreightPlaza B.V. or its licensors.
No content may be copied, reproduced, distributed, or modified without prior written permission.
10. Third-Party Services
The Website may contain links to:
- logistics providers
- payment providers
- government agencies
- third-party websites
- partner companies
FreightPlaza has no control over third-party content and accepts no responsibility for it.
11. Availability
We strive to keep the Website available but do not guarantee uninterrupted service.
The Website may be unavailable due to:
- maintenance;
- upgrades;
- technical failures;
- force majeure;
- cyber incidents.
12. Accuracy of Information
Although we strive for accuracy, FreightPlaza makes no warranty that Website information is:
- complete;
- current;
- error-free;
- suitable for any purpose.
Users should independently verify important information.
13. Fees
Certain services may require payment.
Applicable fees will be clearly communicated before purchase.
Unless otherwise required by law:
- fees are non-refundable;
- taxes may apply;
- payment terms are specified during checkout.
14. Limitation of Liability
To the fullest extent permitted by applicable law, FreightPlaza B.V. shall not be liable for:
- indirect damages;
- consequential damages;
- lost profits;
- business interruption;
- data loss;
- missed business opportunities;
- transport delays;
- shipment damage;
- payment disputes;
- disputes between users.
Nothing in these Terms excludes liability that cannot legally be excluded under Dutch or EU law.
15. Indemnification
You agree to indemnify and hold harmless FreightPlaza B.V., its directors, employees, affiliates, and partners from claims arising from:
- your use of the Website;
- your violation of these Terms;
- infringement of third-party rights;
- unlawful activities.
16. Privacy
Processing of personal data is governed by our Privacy Policy.
FreightPlaza processes personal data in accordance with:
- the General Data Protection Regulation (EU) 2016/679 (“GDPR”);
- applicable Dutch privacy legislation.
17. Cookies
The Website uses cookies and similar technologies.
Where legally required, cookies are placed only after obtaining user consent.
For details, please refer to our Cookie Policy.
18. Data Security
FreightPlaza implements appropriate technical and organizational measures to protect user information.
However, no internet transmission or electronic storage method is completely secure.
19. Suspension and Termination
FreightPlaza may suspend or terminate access without prior notice where users:
- violate these Terms;
- commit fraud;
- abuse the platform;
- threaten Website security;
- violate applicable laws.
20. Force Majeure
FreightPlaza shall not be liable for failure or delay caused by events beyond reasonable control, including:
- natural disasters;
- cyber attacks;
- war;
- strikes;
- pandemics;
- government actions;
- internet failures.
21. Changes to these Terms
We may update these Terms periodically.
Material changes will be published on this page.
Continued use of the Website constitutes acceptance of the updated Terms.
22. Governing Law
These Terms are governed exclusively by the laws of the Netherlands.
23. Jurisdiction
Any dispute arising from these Terms shall be submitted exclusively to the competent courts of the Netherlands, unless mandatory consumer protection laws provide otherwise.
24. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
25. Entire Agreement
These Terms constitute the entire agreement between FreightPlaza and users concerning the Website and supersede all previous understandings relating to its use.
26. Contact
For any questions regarding these Terms, please contact:
FreightPlaza B.V.
Tramweg 7a 1
3255 MB Oude-Tonge
The Netherlands
Phone: +31-113-405088
Email: info@freightplaza.com